Frequently Asked Questions

How can I extend the life of my appliances?

Please always refer to your appliance consumer manual for their recommendations and look at our “service” tab for general pro-tips.

Do I have to pay another call-out fee if you order parts and return later on?

No. It is all included in the ONE TIME call-out fee.

Should I attempt to fix my appliance myself?

Gas & electric home appliances can be dangerous & complicated to repair.  As a homeowner you may need to consider whether your insurance provider will cover you for any mishaps such a flood or fire that may arise from your DIY (Do It Yourself) project. 

At Appliance Repair Nanaimo all our expertly-trained technicians are fully-certified & insured to legally work on all your gas & electric appliances. We also back our work with a 100% Satisfaction Guarantee & give you a 90-day warranty on all parts & labor.

Should I fix my home appliance or buy a brand-new appliance?

This is a great question! In some rare instances, an appliance may cost more to fix than to replace with new.

However, we have found that most of the time we are able to repair customers' appliances at a fraction of the cost of replacement. Most customers are not aware of the additional costs of buying new, for example: delivery, installation & extended warranty which can increase the total purchase price significantly.

We offer experienced diagnostics on each service call, provide written quotes and will advise if a repair is not cost effective or economical.  

100% Satisfaction Guarantee!

Why should I choose Appliance Repair Nanaimo for all my home appliance repair services?

Another great question! Each customer is our #1 priority, we are here to serve you and look after your appliance repair needs.

What appliances do you work on?

All our technicians are fully trained to work on:

  • Dishwashers
  • Fridges
  • Stoves
  • Wall Ovens
  • Freezers
  • Cook-tops
  • Washers & Dryers.
What brands do you work on?
  • Samsung
  • LG
  • Kenmore
  • Maytag
  • Whirlpool
  • Blomberg
  • Amana
  • Kitchenaid
  • Frigidaire
  • Electrolux
  • GE
  • Danby
  • Bosch
  • Jennair
  • and more…
Do you offer quotes over the phone?

Unfortunately, we do not.  In some cases we can give you a very rough estimate, however until we fully diagnose the appliance issue we won’t know what is required or how long the repair will take.

What are my payment options?
  • Interac e-Transfer
  • Cheque
  • Cash